Powerful software to improve accessibility for ALL your visitors and employees 

our powerful enterprise software ensures that all customer-facing staff know how to help a visitor at the moment they need it

EASY
TO USE TECHNOLOGY

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ACCESSIBLE CUSTOMER EXPERIENCE

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DISABILITY CONFIDENT STAFF

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REDUCE
STAFF TRAINING COSTS

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proud to serve our partners

‘Welcome’ alerts the Service Team of the customer’s arrival and provides both general and specific information pertinent to the visitors needs.

 

The system sends notifications at three points:

 

  1. At the moment the visitor books a trip to your location

  2. As the visitor comes within a certain distance of the venue utilising a GPS signal or GeoFence.

  3. As the visitor arrives at your entrance utilising beacon installations.

“I feel that sometimes with customers with disabilities we don’t really know how to react, what to do. Thanks to the Welcome App we have been making the staff more aware. There is a lot of fun, there is engagement, there is respect. I think they are glad to be part of it.”

 

—  Alain Martzolff
Deputy General Manager, DoubleTree Hilton

Real-time dashboards 
Email notifications
Unlimited chat
User feedback and reviews
 

"The immense challenge for Service Teams is to know exactly what is required of them when a person with additional requirements arrives. With disabled people travelling and living more independently than ever before it is imperative that customer service teams are comfortable offering services specific to the requirements of their customer."

You're steps away from providing more accessible and inclusive customer service for all your visitors. 
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