‘Welcome’ alerts the Service Team of the customer’s arrival and provides both general and specific information pertinent to the visitors needs.
The system sends notifications at three points:
At the moment the visitor books a trip to your location
As the visitor comes within a certain distance of the venue utilising a GPS signal or GeoFence.
As the visitor arrives at your entrance utilising beacon installations.
Easy to use for staff and visitors
Know customers needs before they arrive
On-demand disability training for staff
User feedback and reviews
Proximity triggered disability awareness tailored to the needs of the visitor
Reduce the anxiety of staff when welcoming disabled visitors
Build amazing relationships with your customers
with the welcome app, your staff can have the confidence to provide the best service to every customer.
UK market worth £249bn
The spending power of disabled people and their families is worth £249 billion in the UK alone. Improving customer service will increase return visits and revenue.
save £'s from bad PR
Poor service to a disabled customer can lead to a PR nightmare costing your business thousands. But keeping all your staff trained and up to date with the wide variety of visible and hidden disabilities is expensive and time-consuming.