About Us

We are on a mission to improve customer experiences in society so everyone feels welcome.

our story

Following ten years' service with The Royal Air Force, our founder Gavin Neate commenced an 18 year career with Guide Dogs UK as a Guide Dog Mobility Instructor. His comprehensive knowledge of visual impairment and increasing interest in new and groundbreaking assistive technologies led him to create the Welcome App.

our values

meet the team

Gavin Neate

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Founder, CEO

Caro Melendez

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Customer Success

Allan Hutcheon

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